Privacy Policy

Privacy Policy

Last updated: June 17, 2026

Vitale LLC (“Vitale,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit vitalemethod.com or purchase from us, how we use it, and the choices you have. By using this website you consent to the practices described here.

Information We Collect

  • Information you provide: name, billing and shipping address, email, phone number, organization name and EIN (where requested for research-buyer verification), and order details when you place an order or contact us.
  • Payment information: processed by our third-party payment processors. We do not store full card numbers on our servers.
  • Automatically collected: IP address, device and browser type, pages viewed, referring URLs, and similar analytics data collected via cookies and similar technologies.

How We Use Your Information

  • To process, fulfill, and ship your orders, and to provide customer support.
  • To verify eligibility (age 21+ and qualified-researcher status) and to prevent fraud and chargeback abuse.
  • To send transactional messages (order, shipping, and account notices).
  • With your consent, to send marketing emails or SMS, which you may opt out of at any time (reply STOP for SMS; use the unsubscribe link in emails).
  • To comply with legal obligations and enforce our Terms & Conditions.

How We Share Information

We share information only with service providers who help us operate the business (payment processors, shipping carriers, fulfillment, email/SMS, analytics, and fraud-prevention vendors), each bound to use it only to provide their services; and where required by law, legal process, or to protect our rights. We do not sell your personal information.

Cookies

We use cookies and similar technologies for cart functionality, site analytics, and (where applicable) advertising measurement. You can control cookies through your browser settings; disabling them may affect site functionality.

Data Retention

We retain order and transaction records for as long as necessary to fulfill the purposes described here and to comply with legal, tax, accounting, and dispute-resolution obligations, after which we delete or anonymize the data.

Your Rights

Depending on your jurisdiction (including under the California Consumer Privacy Act and the EU/UK General Data Protection Regulation), you may have the right to access, correct, delete, or port your personal data, to opt out of certain processing, and to withdraw consent. To exercise these rights, contact support@vitalemethod.com. We will not discriminate against you for exercising any of these rights.

Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is fully secure, and we cannot guarantee absolute security.

Children

This website and its products are intended only for persons 21 years of age or older. We do not knowingly collect information from anyone under 21.

Changes

We may update this Privacy Policy from time to time. Changes are effective upon posting. Material changes will be indicated by updating the “Last updated” date above.

Contact

Questions about this Privacy Policy may be directed to support@vitalemethod.com.